Privacy Policy
Effective Date: 1 June 2025
At Camera.Help, accessible from https://camera.help/, your privacy is one of our top priorities. This Privacy Policy document outlines the types of information we collect and how we use, store, and protect that information.
1. Information We Collect
We may collect the following information when you use our services:
a) Personal Information
Name, email address, and contact details (if submitted via forms)
Device identifiers and IP addresses (for diagnostics or analytics)
b) Diagnostic & Usage Data
Device model, OS version, camera brand and model
Network details such as WiFi SSID (non-sensitive), signal strength, and connection type
Crash reports and app interaction logs (to improve performance)
c) Cookies & Tracking Technologies
We may use standard cookies and third-party tracking tools (like Google Analytics) to improve our site’s performance and user experience.
2. How We Use Your Information
We use the information we collect for:
Delivering personalized support and diagnostics
Improving website performance and user experience
Troubleshooting issues and providing technical assistance
Sending you updates or responses (if you provide contact info)
We do not sell, rent, or trade your personal data to third parties.
3. Third-Party Services
We may use third-party services such as:
Google Analytics (for understanding site usage)
Email/CRM tools (if you submit support requests)
These services have their own privacy policies, which we encourage you to review.
4. Data Security
We implement reasonable security measures to protect your data from unauthorized access, misuse, or disclosure. However, no internet transmission is 100% secure.
5. Children’s Privacy
Camera.Help does not knowingly collect personal information from children under the age of 13. If you believe a child has provided us data, please contact us to have it removed.
6. Your Data Rights
You may:
Request access to any personal data we hold
Ask for data correction or deletion
Opt-out of non-essential communications
Please contact us at [[email protected]] for any such requests.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
Email: [email protected]
Website: https://camera.help/
